Shipping Policy

INTRODUCTION

Effective Date: 01 January 2024

Thank you for choosing Bags & Grit. Our Shipping Policy is designed to provide you with information about the processing and delivery of your orders.

1. ORDER PROCESSING

All orders are processed within 1-3 business days of receiving payment. Please note that processing times may be affected during peak seasons or promotional periods.

2. FULFILMENT LOCATION

Our products are manufactured and fulfilled from the manufacturing plant located in Bulgaria. This allows us to maintain control over the quality of our products and ensures that they are made with care and precision.

3. SHIPPING METHODS

4. ESTIMATED DELIVERY TIMES

5. SHIPPING OUTSIDE OF THE EU

6. SHIPPING COSTS

7. TRACKING YOUR ORDER

8. SHIPPING DELAYS

9. ADDRESS ACCURACY

Orders shipped from our manufacturing plant in Bulgaria generally take between 5 and 15 business days to arrive, depending on your location. Please note that these are estimated delivery times, and actual delivery may vary.

We currently do not offer shipping outside of the European Union (EU). If you require Suples products outside of the designated area, please get in touch and we will do our best to help with the order.

Our products are manufactured and fulfilled from the manufacturing plant located in Bulgaria. This allows us to maintain control over the quality of our products and ensures that they are made with care and precision.

10. CONTACT US

Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the progress of your shipment.

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. Bags & Grit is not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view shipping costs during the checkout process before completing your purchase.

If you have any questions or concerns about our Shipping Policy, please contact us at info@suplesuk.com.

Thank you for choosing Bags & Grit. We appreciate your business!

Bags & Grit Team

While we strive to deliver your orders promptly, unforeseen circumstances such as customs delays, weather conditions, or other factors may affect delivery times. We appreciate your patience in such situations.